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In order to provide a better shopping experience and customer service, Cicinia promises to issue a full refund including shipping fee and rush fee (if there is）for any damaged, defective, or mis-shipped standard size dresses.

If you find any quality problems with our product when you receive your package, please contact us within 14 days. We are always ready to help.

If you are not satisfied with the product or you change your mind, we offer a 90% refund if there is no quality problem (for all standard size dresses). We will take a 10% restocking fee since all standard size dresses are made-to-order.

More conditions please check our return policy here.